Consumers Still Look to Email as Top Contact Tool
Even after the advent of social media, email remains the top way consumers interact with the companies with which they interact. 90% of internet users receive at least one permission based email ad ay, and 75 % of users have provided comments or feedback to a business or company via email. Over 50% of users say it is still their preferred method of communication.
Read more stats and insight here, courtesyof The Orlando Sentinel Media Group.